How To Make A Claim

 We hope you don't experience many bumps in the road, but if you do making a car hire excess insurance claim
with us is as simple as vroom vroom vroom!
 

START A CLAIM


If you need to make a claim, the easiest way to do this is online.  
It only takes a few minutes. Simply click the button above to get started.
 

UPDATE EXISTING CLAIM
 


GATHER SUPPORTING DOCUMENTS

To process your claim, we are going to need certain documents and evidence from you.
We'll need a copy of your Rental Vehicle Agreement and receipts showing charges made.


 

CLAIMS ENQUIRIES

If you would rather speak to us first, we’re happy to help. 
We have a dedicated team on hand to guide you through the claims process.

You can email:
  [email protected]

 

 

"Car Hire Excess" is a trading name of the Insurance Geeks Pty Ltd ABN 35 612 507 785. The Insurance Geeks is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. This site contains general guidance only on insurance products available to you. Before you buy a policy, you should consider the Target Market Determination (TMD) and Product Disclosure Document (PDS) in light of your personal circumstances to determine if this product suits your needs. This insurance is underwritten by HDI Global Specialty SE - Australia.

Insurance Geeks